Frequently Asked Questions
Clear answers about compatibility, offline use, hardware, purchasing, permissions, and multi-store expansion.
Does Retail360 work without internet?
Yes. Retail360's core desktop operations, including billing, inventory lookup, receipt printing, and local reporting, are designed to work without an active internet connection after the system is set up.
Is Retail360 only for pharmacies?
No. Retail360 also supports grocery, kiryana, cosmetics, clothing, electronics, and general retail businesses.
Does Retail360 include a medicine database?
Yes. Pharmacy installations can benefit from a built-in catalogue containing 35,000+ medicine entries with useful information such as manufacturer, generic ingredient, and pack form.
Can I manage more than one store?
Yes. Retail360's cloud-connected edition supports multi-store operations and centralized owner visibility.
Can I check store performance from home?
Yes. The cloud-connected package includes a browser-based owner dashboard for viewing synchronized store information and reports.
Does Retail360 support barcode scanners?
Retail360 supports barcode scanning with its generated shop-specific product labels. Specific hardware and barcode requirements can be discussed during setup.
Does Retail360 include purchasing and supplier management?
Yes. You can maintain supplier records, create purchase orders, receive stock, and keep purchase information organized.
Can I control what employees can access?
Yes. Retail360 supports configurable staff roles and permissions, allowing different levels of access for cashiers, managers, and administrators.
Does Retail360 track expiry dates?
Yes. Batch and expiry fields can be configured according to store requirements, and expiry-related information can be reviewed through relevant inventory reports.
What is the difference between offline and cloud-connected packages?
The one-time offline package is designed for a single store and operates locally without the web admin dashboard, cloud backup, or multi-store management. The connected package adds cloud capabilities, owner web access, and multi-store visibility.
Can I get a demo before purchasing?
Yes. Contact Stack Solutions to request a demonstration and discuss which Retail360 package fits your business.